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Acceptable Use Policy

To keep Kullya safe and fast for everyone, we explain what must not be done on the platform and how we handle notices of unlawful content. This English version is provided for convenience; the Turkish text prevails.

Scope

This policy covers the Kullya panel, all sites and applications hosted on Kullya, the Kullya email service, the domain name and DNS services, and the artificial intelligence features. It is an integral part of the Terms of Use and Membership Agreement.

Prohibited content

The following content may not be published, hosted or distributed on Kullya:

  • content contrary to the legislation of the Republic of Türkiye, including content constituting the offenses listed in Article 8 of Law No. 5651 (on the Regulation of Publications on the Internet),
  • any content relating to the abuse of children,
  • content infringing the intellectual and industrial property rights, trademarks or copyrights of others,
  • phishing, fake bank or institution pages, and sites intended for fraud,
  • malware, viruses, cryptocurrency mining scripts, or redirection to them,
  • unauthorized gambling and betting, and the sale of unlicensed medicines, weapons and drugs,
  • content that violates personal rights, contains hate speech or incites violence,
  • content that unlawfully publishes the personal data of others.

Prohibited conduct

  • sending unsolicited bulk email (spam), sending commercial messages without consent, or mailing purchased or harvested lists,
  • attempting unauthorized access to the systems of the platform, other customers or third parties, scanning for security vulnerabilities, or carrying out denial-of-service (DoS) attacks,
  • trying to circumvent quotas to exceed the plan's capacity, or abusing free allowances with multiple accounts,
  • consuming excessive resources outside the purpose of the service, such as using Kullya as a proxy server, file store or solely for relaying traffic,
  • opening an account on behalf of someone else or under a false identity, or using someone else's payment instrument without permission.

Artificial intelligence features

  • Using artificial intelligence features to produce the prohibited content listed above,
  • using prompts aimed at bypassing the providers' safety measures (jailbreaks),
  • trying to extract the models or Kullya's prompt and tool structure through reverse engineering, or collecting outputs in bulk to train a competing model,
  • presenting artificial intelligence output, without verification, as a basis for legal, medical or financial decisions is prohibited.

Artificial intelligence output may contain errors. You are responsible for the accuracy and lawfulness of the content you publish on your site.

Content complaints and the hosting provider process

With respect to its customers' sites, Kullya is a hosting provider within the meaning of Law No. 5651; it does not review the content it hosts in advance. You can report content you believe to be unlawful to info@kullya.com, stating the full address of the content, the grounds for your complaint, and your identity and contact details.

The notice is reviewed, and if the unlawfulness is clearly evident or there is a decision of a competent authority, the content is taken down and the site owner is informed. In cases of violation of personal rights, the person concerned may also apply directly to the criminal judgeship of peace under Article 9 of Law No. 5651. Decisions of courts and competent authorities are implemented without delay.

In the event of a breach

In the event of a breach of this policy, depending on its severity, a warning may be sent to the site owner, the relevant content or site may be taken down, email sending may be stopped, the account may be temporarily suspended, or the agreement may be terminated. In urgent situations affecting other customers or the infrastructure, measures may be taken without prior notice; in that case, information is provided as soon as possible. Acts constituting crimes are reported to the competent authorities.

To report a breach or ask a question, go to the contact page.